![]() When you report a missing or stolen handset, the network operator will blacklist the device's IMEI number in a central database, and other operators will block the phone so that it won't operate on either network, even if the SIM card is removed or replaced. You'll be given a request ID, which you can use to check the status of the request or unblock the IMEI in the future if necessary. On the number you entered, you will receive an OTP this should be the same number that was working on the phone before it was lost. You'll need a copy of the police report, proof of identification, the purchase invoice, and other information.To block the IMEI, go to the portal and upload the appropriate documents. You will be sent details about network and country, system version, warranty details, the serial number, the model number and name, the date of purchase, carrier where your Samsung is locked to if your Samsung is SIM lock etc. ![]() Then call your service provider to get a duplicate SIM card you'll get an OTP on this number when you suggest the IMEI number be blocked. Just open our service, type the IMEI code of your Samsung, hit check IMEI, complete the order and wait for it. ![]()
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